Nfess Döner by Serkan Usta
Serkan Mutlu Behind the counter · Since 1996
The Founder

"I was born to be a döner master."

Serkan Mutlu's story is a journey of mastery, from apprentice to founder of international restaurants. Having entered the trade in 1996, over the years Mutlu turned the knowledge he gained at the döner grill into international experience through the many restaurants he has consulted for and founded, including Nfess in Saudi Arabia.

Döner carving at Nfess Döner by Serkan Usta
About Us

Welcome toNfess Dönerby Serkan Usta.

Led by Serkan Mutlu, who has worked and contributed at every stage from production to the consumer in almost all of the leading companies in the döner industry for about 25 years, our restaurant "Nfess Döner by Serkan Usta" serves customers in Turkey and Saudi Arabia.

Thanks to a business model developed by Serkan Mutlu himself that brings tradition and innovation together, "Nfess Döner by Serkan Usta" has created a completely new, innovative döner concept — from its décor to its menu — and has put its signature on döner.

Mastery
International Experience
Setup Support
Training System
Opening Organization
Continuous Inspection
Career Journey

From the Grill to a System.

1996
Apprenticeship and Early Years
Serkan Mutlu began his career as an apprentice in the restaurant industry, gaining experience at every stage from production to service.
—
Döner Mastery and Butchery
Over the years, he deepened his knowledge of meat selection, butchery and döner craftsmanship, turning product knowledge into personal expertise.
—
Consulting Years
He shared his knowledge of product standards and restaurant management by consulting for various restaurants.
Jeddah
International Operations — Nfess
The Nfess restaurant was founded in Jeddah — one of the largest döner investments ever made from Turkey.
Global
Experience in Many Countries
He has been involved in restaurant setup and consulting in many countries, including Canada, China, Russia, Iran, Kazakhstan, Azerbaijan, Turkmenistan, Uzbekistan, Algeria, Cyprus and Saudi Arabia.
Turkey
Return to Turkey and Brand Building
Bringing his international experience back to Turkey, he established his own brand structure under the Nfess Döner by Serkan Usta umbrella.
Today
Franchise Vision
His goal today is to take his mastery across Turkey through a corporate franchise system — and from there, back out to the world.
Carving döner from the spit
About Nfess

A Premium Brand Taking Turkish Döner Mastery into the Future.

Nfess Döner by Serkan Usta is a premium restaurant brand that carries Turkish döner mastery into the future through Serkan Mutlu's international experience and a corporate franchise system.

Brand Positioning

By turning traditional döner craftsmanship into a corporate business system, Nfess Döner by Serkan Usta positions itself as a brand that builds trust and appetite in customers while offering investors a transparent, standardized franchise model.

The Birth of Nfess

From the Master to the World.

Nfess Döner's first branch was founded in Jeddah. Serkan Mutlu built the "Nfess" brand with his own hands, with a global vision.

International Brand Vision

The Jeddah experience laid the foundation for Nfess's vision of becoming not just a local, but an international restaurant brand.

Institutionalization in Turkey

Today, this international experience has been transformed into a corporate, sustainable franchise system under the Nfess Döner by Serkan Usta umbrella.

Our Brand Family

Two Concepts, One Mastery.

Two distinct restaurant concepts under Serkan Mutlu, suited to different scales and needs.

Nfess Döner by Serkan Usta concept visual 1 Nfess Döner by Serkan Usta concept visual 2 Nfess Döner by Serkan Usta team uniform concept, white
01

Nfess Döner by Serkan Usta

A luxury döner concept with 3,000 m² of indoor space — spacious seating areas, VIP lounges and an open kitchen experience.

Nfess Döner by Serkan Usta Express concept visual 1 Nfess Döner by Serkan Usta Express concept visual 2 Nfess Döner by Serkan Usta Express team uniform concept, white
02

Nfess Döner by Serkan Usta Express

A city branch model for more compact spaces, focused on fast service while maintaining the same product standards.

Serkan Usta at the döner grill
Mastery & Flavor

Behind the FlavorThere's a System.

The same signature at every branch: from choosing the right meat to serving it, every step of mastery is standardized.

Dönerci Serkan Usta signature plate presentation
Franchise · Investor Benefits

Not Just a Brand,A Complete System.

The Nfess Döner by Serkan Usta franchise offers everything you would otherwise have to set up on your own, under one corporate umbrella.

Restaurant Setup

Restaurant setup and counter design.

Staffing Support

Staffing support.

Media & PR

Media planning and PR activities.

Opening Organization

Opening organization.

Menu & Flavor Monitoring

Setting the restaurant menu and monitoring flavor.

Brand Usage Rights

Right to use the brand license.

Monthly Inspection

Our team will visit the restaurant monthly for inspection, as needed.

Architectural Concept

Defining the architectural concept.

Kitchen Equipment

Kitchen equipment will be supplied by Nfess Döner by Serkan Usta.

Staff Uniforms

Staff uniforms will be supplied.

Marinated Meat Supply

Marinated meat will be supplied.

Franchise Packages

Two Models to Fit Your Needs.

Choose the franchise package that suits your investment — with or without architectural design support.

Standard Package
  • Brand Usage Rights
  • Architectural Drawing & Concept Support
  • Standard Product & Flavor Monitoring
  • Staff Training
  • Approved Product & Food Supply System
  • PR & Media Planning Support
  • Continuous Field Monitoring & Inspection
Apply Now

Package contents and investment costs may vary depending on location, floor area and concept.

Press & Interviews

A Master's Story,In the Press for Years.

An archive of media coverage of Serkan Mutlu's journey in craftsmanship, entrepreneurship and international brand building.

Dönerci Serkan Usta Fortune Turkey
Fortune Turkey Magazine Interview
Dönerci Serkan Usta
Explains how the Nfess investment in Jeddah became the largest döner investment ever made abroad from Turkey, and how the name "Nfess" came about.
Read Source →
Başarıya Bakış Interview Başarıya Bakış
YouTube Interview
Başarıya Bakış Interview
An interview on Serkan Mutlu's entrepreneurial journey, broadcast on the Başarıya Bakış program.
Watch on YouTube →
'I Was Born to Be a Döner Master' StoryBoxWeb
Video Interview
"I Was Born to Be a Döner Master"
Serkan Usta's story, from his childhood to his international career.
Read Source →
The Döner Master with a Helipad | Serkan Usta: I Started This Job at 12 ChefStory
Television / Video
The Döner Master with a Helipad | Serkan Usta: I Started This Job at 12
The story of Serkan Mutlu, who came to Istanbul from Muş at the age of five and entered the trade at an early age.
Watch on YouTube →
Dönerci Serkan Usta Is Shaking Up the World | The Fat of a Good Döner Never Congeals Gurmoss
Video Interview / Gastronomy
Dönerci Serkan Usta Is Shaking Up the World | The Fat of a Good Döner Never Congeals
A Gurmoss interview in which Serkan Usta talks about his restaurant experience in different countries and his view of döner craftsmanship.
Watch on YouTube →
Magazin Burada Interview Magazin Burada
Video Interview
Magazin Burada Interview
Serkan Mutlu's interview broadcast on the Magazin Burada channel.
Watch on YouTube →
Döner Master Serkan Mutlu | Mevzu Ne? tivi6 · Mevzu Ne?
YouTube Interview
Döner Master Serkan Mutlu | Mevzu Ne?
A conversation with Serkan Mutlu as a guest on Mevzu Ne?, hosted by Gözde Özceylan and Kadir Balık.
Watch on YouTube →
How Can You Tell a Healthy Döner? Habertürk
YouTube Interview
How Can You Tell a Healthy Döner?
On Habertürk, Serkan Mutlu explains how to recognize a healthy, high-quality döner.
Watch on YouTube →
Sliced Meat Döner — Jeddah Branch Corporate Showcase · Jeddah
YouTube Interview
Sliced Meat Döner — Jeddah Branch
Video content showcasing the Nfess restaurant in Jeddah, Saudi Arabia.
Watch on YouTube →
Premium Sliced Meat Döner on Live TV Show TV
YouTube Interview
Premium Sliced Meat Döner on Live TV
As a guest on a Show TV live broadcast, Serkan Mutlu had Alişan and Çağla Şikel carve döner.
Watch on YouTube →
No publications in this category yet.
Branches

Where Mastery Meets You.

Every Nfess Döner by Serkan Usta branch serves with the same product standards and the same signature.

Exterior of the Nfess Döner by Serkan Usta Konya branch
Konya
Nfess Döner by Serkan Usta — Konya
Seating area of N'fess Gece Dönercisi Trabzon branch
Trabzon
N'fess Gece Dönercisi
Exterior of the Nfess Döner by Serkan Usta Jeddah branch
Jeddah, Saudi Arabia
Nfess Döner by Serkan Usta — Jeddah
Exterior of the Nfess Döner by Serkan Usta Kadıköy branch
Kadıköy, Istanbul
Nfess Döner by Serkan Usta — Kadıköy
Investment Process

Join aSustainable System.

01
Application
You begin the process by filling in the franchise pre-assessment form. At this stage, you share your personal information, investment profile and motivation with us.

What We Need Personal and investment details
Next Step Invitation to a preliminary meeting
02
Preliminary Meeting
After reviewing your application, our investment team holds a preliminary meeting with you to discuss your expectations, your fit with our brand culture and your operational capacity.

What We Need Attending the meeting
Next Step Location and feasibility assessment
03
Location & Feasibility
The area and space you have in mind are assessed against brand standards. If your location is not yet confirmed, suitable area recommendations are identified together at this stage.

What We Need Location details/candidates
Next Step Contract process
04
Contract
Terms such as the franchise model, scope, franchise fee and royalty rate are finalized at this stage and mutually agreed in a contract.

What We Need Required documents, approval
Next Step Architecture and setup process
05
Architecture & Setup
Depending on the chosen model, the architectural project, counter design and kitchen setup are planned and implemented. The scope of this stage varies according to the franchise model you choose.

What We Need Model-based coordination
Next Step Staff and operations training
06
Training
Your staff are trained in product standards and operating procedures. A pre-opening trial operation is also carried out at this stage.

What We Need Staff team in place
Next Step Opening organization
07
Opening & Inspection
The opening event and media planning are coordinated by the head office team. After opening, support continues with ongoing field monitoring and regular inspections.

What We Need Taking part in opening preparations
Next Step Ongoing operational support
Contact

Get in Touch.

You can reach us by emailing info@nfessdoner.com. We will get back to you as soon as possible.

Investor Pre-Application

Join aSustainable System.

Start Your Investor Pre-Application